Dedication to Accessibility

Give the gift of Shephard’s


We seek to lower the technical barriers to accessibility on our website, mobile applications and other digital platforms (collectively, "Digital Platforms") for persons with disabilities. We understand that individuals with varying disabilities may seek information on our Digital Platforms, and it is our goal to provide such individuals access to the content, features and functionality available through our website.

With the above in mind, we have taken a number of steps to make our Digital Platforms accessible. In addition, we will continue to implement commercially reasonable changes to improve accessibility to the content, features and functionality of our Digital Platforms.

*If you are unable to access any content, feature or functionality available on or through our Digital Platforms, please email us at or call us at +1-800-237-8477. We will make reasonable efforts to address the problem, which may include providing you an alternative method(s) for obtaining the content, accessing the functionality or features, and/or fulfilling your request.


We are dedicated and equipped to accommodate mobility accessible needs throughout the resort via self-operating lifts, sloped entryways, elevator access, and compliant seating.

Registration desks

Meeting spaces

Hot tub equipped with lift

Pool, equipped with lift

Beach Access



Tiki Deck and Pool Terrace

In addition we offer Handicap parking as well as complimentary valet parking.


Accessible Features Include:

  • Some rooms are available with a roll-in shower with a seat and grab bars or a bathtub with handlebars

  • Toilets with grab bars

  • Lowered bathroom sink and vanity

  • Wand shower head

  • Lowered kitchen countertops

  • Access to Furnished Balcony

  • Lowered safe

  • Lowered peephole

  • Pull-out sofa

  • Lowered light switches

  • Optional communication features for guests with hearing disabilities which could include:

    • Visual Alarm

    • Visual doorknock/doorbell

    • Telephone with volume control

    • Electrical outlet near telephone jack

    • TTY available upon request


      These rooms feature a king size bed and pull out, is a sitting area and dry bar with mini-fridge and microwave. Located on floors 4-6 these rooms have balconies that overlook the island of Clearwater Beach (city side). The rooms have wireless internet, 42 inch televisions, in-room safe, coffee maker, and hair dryer.


      Our spacious and luxurious accessible Studio rooms include a king size bed, a sofa and sitting area, a kitchenette with refrigerator, and microwave. These rooms feature stainless steel appliances, granite counter tops, flat screen TV’s, Spanish tile floors and a private balcony with very partial water view. All rooms have wireless internet, in-room safe, coffee maker, ironing board, and hair dryer.